Check out what 64,653 people have written so far, and share your own experience. Can be a pain to find though. I worked at Parcel2Go.com full-time. The hourly rates go up if the task includes taking calls or answering emails on top of chatting with customers. Unfortunately, we do not have access to the driver or their collection logs and therefore cannot offer a more specific time for collections other than the generic time frame for the service. The Bold360 solution provides a greater ease of use and navigation for customer service team members. Independent Business Owner ... Senior Supervisor at Parcel2Go.com Bolton. Live chat operators can earn about $8 to $15 per hour. Do you agree with Parcel2Go’s 4-star rating? Try: EV938507560CN, UQ252246764SG, BELBE0110325180YQ, EB033979713IT. 1 talking about this. Contact Parcel2Go customer service. Parcel2Go Tracking Track! “When Bold360 was implemented, we saw – and continue to see – greater efficiency and productivity for our team. The friendly team of representatives at their Live chat are available during office hours to help and support you. Friendly and approachable people Interesting market to work in Successful and growing business. And the time it takes for Parcel2Go to reply. Live Chat Customer Service Operator Parcel2Go.com Sep 2016 - May 2018 1 year 9 months. you can work from anywhere you want. He must be just a cardboard cut out who must live like a hermit in the bowels of Parcel2Go premises. LNG . Share on Facebook; Bob Bob Nicholls REVENUE PROTECTION OFFICER at Parcel2Go.com Bolton. They are available on live chat 8am – 6pm Monday to Saturday. | Read 59,321-59,340 Reviews out of 64,653 Please log in to see if it's visible to you. Domestic Order Help. MyHermes Live Chat is open for the following hours: 8am -6pm Monday to Friday. There’s live chat on the site. It’s simple to post your job and we’ll quickly match you with the top Live Chat Operators near Panama for your Live Chat Operator project. The main problem with this site and similar is that they promise more than they deliver in many cases. Accessing live chat was also easy within the app, with the process working just as well as on the Parcel2Go website. We … Parcel2Go brought in Bold360 live chat as a replacement for its existing solution. The national average salary for a Live Chat Operator is £8 in United Kingdom. Do you agree with Parcel2Go’s 4-star rating? Cons. Hire the best freelance Live Chat Operators near Panama on Upwork™, the world’s top freelancing website. It is all done through emails and endless forms. I sent a parcel in September 2020 which has no tracking info mid Sep onwards. To start the claims process you must be the contract holder and contact us which you can do by clicking the 'live chat' link below. | Read 58,581-58,600 Reviews out of 64,092 You must contact via live chat on their facebook page only. Tracking Parcel2Go and provide real-time details of your Parcel2Go package. -live chat does not work -live chat does not work-labels are not created on the same page(DPD), telling you to wait for the email which never comes...very very frustrating services, never again!!! An easy to use app with a nice modern touch Using this app has been a good experience, from the sleek design which doesn’t look out of date compared to many other apps out there these days, it’s simple and easy to use and I had no errors or bugs while using the app. Check out what 64,092 people have written so far, and share your own experience. The web chat agents are able to help you with any queries, concerns or questions relating to your parcel. Was this answer helpful? Parcel2go.com seems to be working. If Parcel2go.com is down for you then please visit our troubleshooting section to try to diagnose and resolve the problem. Filter by location to see Live Chat Operator salaries in your area. Login / Register; My Tracking (soon) Setting (soon) Sign out. You are free to choose your working hours which makes the job flexible, i.e. Clearly Parcel2Go agents acted dishonestly and gave me incorrect information on every occasion. Please follow the live chat button below to pass on this information. Raised a query which has been on for more than a month with no response from parcel2go not the courier, only hear false promises about getting a response in 2 days every i try to chat with them. For general inquiries, you can also search the website's extensive knowledge library. I would like to request a specific collection time frame. Parcel2Go UK does not list a phone number, but it offers customer service through live chat, which is available 24/7. No phone number. Parcel2Go Tracking. Bob Bob Nicholls. Pros. This Facebook Page is only visible to people who meet a minimum age. If you have a question regarding an international order picked up in the UK, you can chat … Hermes international. It is impossible to actually talk to anyone in Customer Services. The CEO is James Greenbury but customers will never see or hear from him. For example, they will advertise a next day service but the terms state 2-3 days for delivery. Parcel2go has left a lot of people messed about, cheated and out of pocket and out of patience. Sometimes stressful around Christmas, but they put it in as much support as possible. Click here for live chat I would like to switch to a drop off service Please use the link below to contact live help and an operator will see if a change of address is possible for this collection. Stay clear for international shipping. We have tried accessing the Parcel2go.com website using our servers and everything thing seems to working fine for us. The problem is people want delivery so cheap these days that couriers are undercutting and undercutting, much to the point where now there are not that many good ones out there ,personally I find DPD to be the best of a very bad bunch, you see competition does not always provide better services is the case here where it was a "courier" race to the bottom. A key feature is the reporting options. As a chat agent, OperadorChat provides you a personal tutor whom you can contact with Skype or email for clearing doubts. Live Help Talk to an operator Salary estimates are based on 1 salaries submitted anonymously to Glassdoor by Live Chat Operator employees. I recorded all my phone conversations with UPS and have kept all the chat logs with Parcel2Go in case the matter escalates. I am now glad I did because things took another turn from bad to worse. If your job responsibilities involve converting leads to sales, then your pay might be commission-based. 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